Northern Lace patterns are designed by Elizabeth Lovick, based in Kirkwall, capital of the Orkney Isles.
84, Liberator Drive
Payment is via Paypal. You do not need to have a Paypal account to use your credit and debit cards. Customers with a UK bank account may also pay through BACS - phone or email me for details.
Shipping and Delivery
Digital downloads are sent through Etsy's system and so attract VAT for EU countries.
Physical orders are sent using Royal Mail, by First Class post. They will normally be sent within 2 working days, but be aware that, being based on a small island, bad weather can cause delays in the postal service.
If you have not received your goods after 30 days, please contact us. Note that this time is set by Royal Mail and we cannot do anything before that date.
Sales are final. Digital goods cannot be returned. We only accept returns if the goods are faulty. If you receive a faulty book, please email in the first instance.